A password will be e-mailed to you.

The form below allows Young Patrons Circle members to submit a request to exchange tickets online. Please note that ticket exchange requests must be received by Friday at 3pm before the concert in order to be processed. The HPO Box Office is closed on Saturdays.

You will be contacted by HPO staff within 2 business days to confirm your exchange.

You must choose the concert you wish to exchange your tickets to in order to submit a request. Please note that same seats and seating levels are not guaranteed due to limited availability.


Receiving your new tickets

Once your exchange has been confirmed with HPO staff, please destroy your current tickets. Your new tickets will be available at the FirstOntario Concert Hall Box Office at 1 Summers Lane on the evening of the concert under the name submitted in the form below. This Box Office opens at 5pm on concert night.


Ticket Exchange Request