Register

A password will be e-mailed to you.

Subscribers and those who have purchased access to broadcasts will be able to watch our 20-21 concerts on a computer, tablet, smartphone or smart TV. All members of the household can view the broadcast on the night that it premieres or any time in the following 30 days.

 

Technical Requirements

HPO online concert broadcasts and talks require the viewer to have access to at least one device with a wi-fi or data plan connection. We also recommend that you use:

  • The newest version of one of the following internet browsers: Google Chrome, Firefox, Microsoft Edge, Safari, or Opera.
  • Internet connection with 500+ Kbps

Watching on concert night

Note that the first broadcast of the concert, beginning at 7:30pm EST on each concert’s premiere date, will play from beginning to end. This is intended to create the “concert night” experience of everyone watching together. If you join this first run through in progress, you will have the option to continue watching or to start over from the beginning.

Following this first performance, the concert will be available to view on-demand any time for 30 days following the premiere.

 

Account on Our Online Platform

Within 24 hours of purchasing a subscription or single concert online, you will receive an email providing access to your account on our online platform. Once logged in, you will be able to see all concerts purchased and watch those that are already available.

If you have issues accessing your account, please email support@orchestrated.ca

How to Access your HPO Account How to Reset your HPO Password

 

Watch on your computer, tablet or smart phone

  1. Visit broadcast.hpo.org 
  2. Click on the performance you wish to watch
  3. Each concert will become available to view on the platform on its online broadcast date. Click the play button on the video.

 

Watch on your TV

Smart TVs

We recommend casting to your Smart TV from an Android device, or using Airplay to your Smart TV from an Apple device. We do not recommend viewing concerts on Smart TV-based browsers. 

Not sure if you have a Smart TV?

A smart TV uses your home internet network to provide streaming video and services on your TV, connecting via wired Ethernet or Wi-Fi. Click below to find information on how to tell if you have a SmartTV, or if your TV can be adapted to watch our broadcasts.

Learn More

 

Chromecast, Roku, Amazon Fire Stick/Fire Cube or Apple TV

Many recent TV models can gain internet access through a separate, inexpensive streaming-media player. This player can be plugged into a port on your TV.

Before purchasing any of the devices below, be sure that they are compatible with your current television.

Chromecast or Chromecast Ultra

If you have a Chromecast or Chromecast Ultra, you can cast HPO broadcasts from your smartphone, tablet or computer by clicking the “cast” symbol at the bottom of the video player. Download complete instructions below.

View Chromecast Instruction Sheet

Note that broadcasts will only be viewable after 7:30pm on the scheduled premiere date and can be watched any time in the 30 days following. Pre-concert talks will be available to view 24 hours ahead of the concert premiere.

Roku

If you have a Roku TV or a Roku streaming player, you can cast HPO broadcasts from your smartphone, tablet or computer by clicking the “cast” symbol at the bottom of the video player. Download complete instructions below.

View Roku Instruction Sheet

Note that broadcasts will only be viewable after 7:30pm on the scheduled premiere date and can be watched any time in the 30 days following. Pre-concert talks will be available to view 24 hours ahead of the concert premiere.

Amazon Fire Stick / Amazon TV Fire Cube

If you have a Fire Edition Smart TV or use an Amazon Fire Stick or TV Cube, you can cast HPO broadcasts from your smartphone, tablet or computer by clicking the “cast” symbol at the bottom of the video player. Download complete instructions below.

View Fire Stick/TV Instruction Sheet

Note that broadcasts will only be viewable after 7:30pm on the scheduled premiere date and can be watched any time in the 30 days following. Pre-concert talks will be available to view 24 hours ahead of the concert premiere.

Apple TV (when paired with Apple TV or iPhone)

If you have an Apple TV device, you can use a smartphone or tablet to “cast” the device screen onto your TV.

View Apple TV Instruction Sheet

Note that broadcasts will only be viewable after 7:30pm on the scheduled premiere date and can be watched any time in the 30 days following. Pre-concert talks will be available to view 24 hours ahead of the concert premiere.

 

Connect TV directly to computer with an HDMI Cable

TV sets more than 10 years old may have this capability. Click below to read the instruction sheet to learn connecting an HDMI cable.

View HDMI Instruction Sheet

General Troubleshooting

Here are a few things to try if you are experiencing issues playing our video or casting to a television.

  1. Try opening the video in a different browser. We recommend using the latest version of Google Chrome. If you are watching using the “Airplay” function on an Apple device, we recommend using the latest version of the Safari web browser.
  2. Try opening the video on a different device. If you are experiencing issues on a phone or tablet, try opening the video on a computer or laptop.
  3. Try using a different internet network. If you have a phone data plan, try opening the broadcast site on your phone using this as a test.
  4. Use a search engine, querying the specific devices you are trying to connect. There are likely step-by-step instructions or even video tutorials online for your specific setup! 

 

If you’re experiencing issues accessing your subscription, please email support@orchestrated.ca


Have other questions about the season?

Check out our Q&A page below for more information.

Q&A: Our 20-21 Season

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